Dealer or local garage? Who should service your new car?
If you’ve just bought a brand-new car you may be thinking that this question doesn’t apply to you quite simply because you’ll need to take your pride and joy back to the dealer you bought it from to ensure you keep your warranty valid.
But this is actually a misconception as dealers, since 2003, no longer have to service cars to keep the warranty valid. Visit the AA website for further details – https://www.theaa.com/driving-advice/service-repair/faqs#4
You do however, have to ensure that your service, if you take your car to an independent garage, is completed as per the manufacturer’s recommended schedule and criteria, using only manufacturer approved parts.
So, where should you get your car serviced? There seems to be pro’s and cons for both so below we have run through a couple of them to help you make the right choice for you, your car and your circumstances.
Historically dealerships have notoriously been given a reputation of charging inflated prices for routine work. However nowadays, dealerships cannot afford to charge a fortune for servicing as people are shifting allegiance if they do not think they are getting value for money. On this basis you may find that your dealership like L&L Automotive will have schemes in place to make their services more competitive to bring people back on their books. Before you write-off your dealer for your independent make sure you research both thoroughly and ask for details of any schemes that could save you money.
This could be one of the main reasons that many people do use a dealership. If time is always a pressing factor, then you may find your dealer will accommodate you more efficiently. It’s quite simple really, they have more mechanics, more bays, more stock and probably better scheduling. But don’t assume this to be the case. If you can plan in advance, then your local garage will be able to fit your car in at a time that suits you, which will give them ample time to order any parts in that they know they will need for the type of service you have booked.
This could be a dealer breaker for many people. If you need a car when you drop yours off, it’s more likely that your dealership will have plenty of courtesy cars available for you to use whilst your car is being serviced. This isn’t to say that independent garages don’t, but if this is something that you will need, then it’s best to phone and check availability before you book your car in for its service.
One advantage of a dealership is that their mechanics are fully trained to understand and work on every model of their brand. They will have the most up to date equipment and tools to ensure any problems are quickly and easily found and repaired. But once again don’t use this as an absolute, your local garage may well have just employed the lead mechanic from your local dealer and knows exactly what to do on your car. Make the phone call to check if your local garage perceives any issues if you book your car in with them for a regular service.
For further information on how to have your car serviced visit this website: https://www.whatcar.com/advice/owning/how-to-have-your-car-serviced/n1152